Canary Financial
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Frequently asked questions

Accounts, cards, lending, investing, payments and security — answered.

Accounts & banking
Is Canary Financial a bank?
No. Canary is a financial-technology platform. Business checking and savings are provided through Stripe Treasury and its partner bank, Fifth Third Bank, N.A. (Member FDIC) — your funds are held at the partner bank. See our Banking & Treasury Disclosures.
How do I open a business account?
Head to Business banking and complete the online application. You'll provide entity details (legal name, EIN, address), your representative's info, and beneficial-ownership details for anyone owning 25%+. Verification (KYB) is required before the account activates.
Are my deposits FDIC insured?
Funds held in your Treasury account may be eligible for FDIC pass-through insurance up to applicable limits through the partner bank, once verification is complete. FDIC insurance covers the failure of the insured bank — not fraud, unauthorized transactions, or non-bank parties.
Cards & payments
How do debit cards work?
Virtual cards are issued instantly and physical cards are shipped, via Stripe Issuing. They spend directly from your Canary business balance, and you can set per-card controls and freeze or cancel any card in seconds.
Can I send money abroad?
Yes — Send Abroad lets you pay in 16+ currencies at the mid-market rate plus one small, transparent margin (no hidden spread, no $45 wire fee). A licensed payments partner moves the money.
Lending
Does checking loan offers affect my credit?
No. Our lending marketplace uses a soft pull to show pre-qualified offers, which does not impact your credit score. Only if you formally apply with a chosen lender may a hard inquiry occur.
What kinds of financing can I compare?
Personal loans, lines of credit and auto refinance, plus business term loans, SBA and revenue-based financing — and DSCR investment-property loans qualified on the property's cash flow. Canary never charges you a fee to shop.
Investing & crypto
Can I trade stocks and crypto?
Yes — stocks and crypto sit side by side in one portfolio through our brokerage rails, with live quotes, portfolio history and end-of-day reports. Explore the markets to get started.
Security & fees
How is my information protected?
We use administrative, technical and physical safeguards to protect your data, and account credentials and sensitive fields are encrypted. Always keep your password private and notify us of any unauthorized activity. See our Privacy Policy.
What does it cost?
Comparing loans and opening core accounts is free. Any applicable fees for a specific product are shown before you use it — see the Products page.

Still have questions?

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